Test requests
If a doctor requests a blood test as part of your care we will sent you a text message asking you to collect the form from reception. Please collect this and arrange the blood test as soon as possible as these tests are important for us to safely prescribe your medication or investigate an illness.
If you bring in a urine / stool / sputum / nail sample you must drop this off before 12:30pm as the driver collects all samples at 1pm to take them to the laboratory. Many samples cannot be kept overnight in the fridge. Failure to meet this deadline will result in us asking you for a further sample.
Getting your test results
When you attend for a test of any kind you will be told how long you should expect to wait for the results.
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access account
- by using the PATCHS service
- by phoning us on 01744 882855, after 2pm, once sufficient time has elapsed
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Questions about your results
If you want to talk to someone about your results, please use the PATCHS service and someone will be in touch.